Our normal delivery time frame is 2-7 working days from the date of dispatch. It may take more than 7 working days depending on the delivery location.

Once the order has been shipped from our end, you will receive a tracking ID on your registered Email ID and Phone No.

You can also login to your Virateck account and check tracking ID as well as order status of all your orders.

There are no delivery charge for Prepaid Orders.

If you place a Cash on Delivery order, you will be charged Rs.50/- irrespective of the order value, as it is cash handling charges which are charged by our courier partner.

If the consignee is unavailable, then let us know we will ask the logistics team to re-attempt the delivery at your convenience.

Items marked as 'Preorder' are expected to be released soon and you can pre-book them with sellers. You can also pre-order products that are currently out of stock!

We accept payments by debit card,credit card and also through Net Banking. Cash on delivery option is also available.

We have partnered with trusted payment gateway providers like Razor Pay and PayPal to provide you the most secure payment options.

We provide replacements within 7 days of delivery of the products. We advise you to go through our replacement policy here for more details.

Yes, We have seven days return policy.

You can still  pre-order such products and it will be dispatched as and when it comes back in stock.

After raising a return request, our team may ask you to share photographic evidence to understand the issue with the product. Then our team will take actions accordingly and will inform you about the timeline. Replacements/returns are generally processed within 24-48 business hours after the claim is approved.

Products are normally picked up within 24-48 business hours after approval of the claim.

Tools like opener, screwdriver are sent as freebies on random orders depending on the availability of the items.

27, Ravi Bhavan, Middle Floor, Raipur-Chhattisgarh - 492001, Near Jaistambh Chowk